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Terms and Conditions.

 

The following Terms and Conditions apply to any and every part of Caths Garden Plants website and by visiting this site you are agreeing to adhere to the following:-

 


 

Delivery of Orders.

 

We can accept orders for England, Wales and the Lowlands and Central Scotland.We are happy to provide individual quotes for postage to Northern Ireland and the Scottish Highlands and Europe.  Please note that unfortunately the delivery charges to these areas will be considerably more (the charges that the carriers charge us). 

 


 

Pricing and availability.
Minimum order is £25

 

Goods advertised on this site are subject to change in price and availability without notice.  In the interest of good customer service, however such changes are unlikely.  We do reserve the right to adjust the price before delivery to reflect any unforeseen cost increases.

 

 

 

Carriage.

 

We use 24hr courier so that the plants aren’t in boxes for too long. We don’t generally use the Royal Mail as our plants are too big for it too be cost effective, as they charge us in weight rather than box size. We charge £15 for upto 6 plants. if you would like to order more than 6 please get in touch for a quote.

 


If you would like to order with a friend or gardening group then all you have to do is have the plants delivered to one address and then the carriage is cheaper for all of you.  The carriage works out cheaper for larger orders. Please ring us if you would like any help on:-

015395 61126

 

 

 

 

Boxes.

 

We endeavour to offer all our customers quality plants and a high level of service and advice. A lot of the boxes we use for mail order as ones that we reuse from the local shop, as they are strong boxes, and it seemed a waste that we were buying boxes when they were throwing perfectly good boxes out. The plants are also 'walked through' the delivery service rather than thrown around with other parcels.  We have been sending plants out for some time with our carrier and have been pleased with the level of service.  Please let us know how your plants arrive.

 


 

Damaged goods.

If you consider any of our goods or services to be defective or sub-standard or they have been damaged in transit, please contact Caths Garden Plants within 7 days of receipt.  Please ring:-  015395 61126 between 10-30am - 4pm or e-mail:- 

cathsgardenplants61126@gmail.com  This does not affect your statutory rights. If you can send pictures, it would be very helpful. 

 

 

 

Privacy.

 

Your personal information will not be disclosed to any third parties and will only be used by Caths Garden Plants for 1) processing your order 2) to keep you informed about events and other information related to our business 3) to help us to provide you with the best possible customer service. 

 

'Cookies' are used on this shopping site to help us to monitor the success of our sales.  This information is collected lawfully in accordance with the Data Protection Act 1998.

 


 

General.

 

We reserve the right to cancel any order for any reason.

 

These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.

 

Your statutory rights are not affected by the above policies.

 


Please feel free to contact us if you require any further information on:- 015395 61126 or e-mail cathsgardenplants61126@gmail.com.