Terms and Conditions.
The following Terms and Conditions apply to any and every part of Caths Garden Plants website and by visiting this site you are agreeing to adhere to the following:-
Delivery of Orders.
Your order will be despatched to you within 21 working days of receipt(Mon-Fri). It will usually be delivered on a Friday. Please make sure that you complete the comments section for the order to be left somewhere safely if you may be unable to be at home for the delivery.
We can accept online orders for England, Wales and the Lowlands and Central Scotland on our online ordering system under the carriage charges as shown. If you are unsure whether where you live will qualify then please ring to check and we will be happy to advise on:- 015395 61126. We are happy to provide individual quotes for postage to Northern Ireland and the Scottish Highlands and Europe. Please note that unfortunately the delivery charges to these areas will be considerably more (the charges that the carriers charge us).
Pricing and availability.
Goods advertised on this site are subject to change in price and availability without notice. In the interest of good customer service, however such changes are unlikely. We do reserve the right to adjust the price before delivery to reflect any unforeseen cost increases.
The minimum order we are able to process is £15.00. There is one carriage charge which is £15.50 and this covers up to 20KG in weight. This covers a reasonable number of plants. For larger orders weighing more than 20Kg then carriage will be added at 50p per extra KG.
You do not need to work out the carriage the system will work it out for you.
For instance you can order:-
6 large plants/pots for the basic carriage charge,
or 12 medium sized plants/pots
or over 20 small plants/pots
or a mixture of sizes eg. 6 medium sized plants/pots plus 3 large sized plants/pots or any other combination.
If you would like to order with a friend or gardening group then all you have to do is have the plants delivered to one address and then the carriage is cheaper for all of you. The carriage works out cheaper for larger orders. Please ring us if you would like any help on:- 015395 61126. We are open every day including Bank Holidays until the end of October and then Monday to Friday except over the Christmas/New Year period.
We endeavour to offer all our customers quality plants and a high level of service and advice. To this end we have sourced specially made boxes from Cumbria Box to ensure that your plants are as protected as possible when transported to you. The plants are also 'walked through' the delivery service rather than thrown around with other parcels. We have been sending plants out for some time with our carrier and have been pleased with the level of service. Please let us know how your plants arrive.
If you consider any of our goods or services to be defective or sub-standard or they have been damaged in transit, please contact Caths Garden Plants within 7 days of receipt. Please ring:- 015395 61126 between 10-30am - 4pm or e-mail:- firstname.lastname@example.org
This does not affect your statutory rights.
Your personal information will not be disclosed to any third parties and will only be used by Caths Garden Plants for 1) processing your order 2) to keep you informed about events and other information related to our business 3) to help us to provide you with the best possible customer service. You will be given the opportunity to opt out of receiving our e-mails/newsletters etc at any time.
'Cookies' are used on this shopping site to help us to monitor the success of our sales. This information is collected lawfully in accordance with the Data Protection Act 1998.
Your order is not accepted until it has been confirmed by email from Caths Garden Plants.
We reserve the right to cancel any order for any reason.
These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.
Your statutory rights are not affected by the above policies.
Please feel free to contact us if you require any further information on:- 015395 61126 or e-mail email@example.com.